Privacy Policy
Welcome to Roadiyo ("Roadiyo", "we", "us", or "our").
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, Roadiyo.com (the "Website").
By using the Website, you acknowledge that you have read this Privacy Policy.
We are committed to protecting the privacy of our users. If you are in the UK or the EU, we are the data controller, unless otherwise stated.
1. Who We Are
Roadiyo is a directory website that helps users find driving instructors and related driving lesson services.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
Email: support@roadiyo.com
Business name: Roadiyo.com
If required by law, you may also identify your data controller details here.
2. The Information We Collect
We may collect and process the following categories of personal data:
A. Information You Provide Directly
You may provide us with personal data when you:
- contact us through a contact form
- submit an enquiry
- sign up for an account or newsletter
- create or manage a driving instructor listing
- leave a review or other content
- communicate with us by email or other means
This information may include:
- name
- email address
- phone number
- postal address
- business name
- instructor profile information
- profile photos or other uploaded content
- message content
- any other information you choose to provide
B. Information Collected Automatically
When you use the Website, we may automatically collect certain technical and usage information, such as:
- IP address
- browser type and version
- device type
- operating system
- referring website
- pages viewed
- date/time of visits
- approximate location derived from IP address
- search and browsing activity on the Website
C. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
- make the Website work properly
- remember your preferences
- understand how visitors use the Website
- improve performance and functionality
- support security and fraud prevention
For more information, see the Cookies section below.
D. Listing and Business Information
If you are a driving instructor or business listed on Roadiyo, we may collect and display business-related information such as:
- business name
- contact details
- service area
- lesson types
- pricing information
- availability information
- qualifications and certifications
- profile description
- photos and business media
Where listing information includes personal data, this Privacy Policy applies to that data.
3. How We Use Your Information
We may use your personal data to:
- provide, operate, and improve the Website
- help users search for and connect with driving instructors
- create and manage listings
- respond to enquiries and customer support requests
- send service-related communications
- personalise user experience
- monitor usage and analyse trends
- maintain security and prevent fraud, abuse, or misuse
- comply with legal obligations
- enforce our terms and policies
- send marketing communications, where permitted by law
4. Our Legal Bases for Processing
If UK GDPR, EU GDPR, or similar laws apply, we rely on one or more of the following legal bases:
- Consent – where you have given consent, for example for certain cookies or marketing emails
- Contract – where processing is necessary to provide services to you or take steps at your request
- Legitimate interests – where processing is necessary for our legitimate interests, such as operating, improving, and securing the Website, provided those interests are not overridden by your rights
- Legal obligation – where we must process data to comply with the law
5. How We Share Your Information
We may share your information in the following circumstances:
A. With Service Providers
We may share personal data with third-party service providers who help us operate the Website and our business, such as providers of:
- hosting and infrastructure
- analytics
- email delivery
- customer support tools
- map and geolocation services
- database and security services
- payment processing, if applicable
These providers are only permitted to process personal data on our behalf where appropriate and subject to contractual safeguards where required.
B. With Other Users or the Public
If you submit a listing, review, profile, or other public-facing content, some of that information may be visible to other users or publicly available on the Website.
C. With Driving Instructors or Businesses
If you submit an enquiry through the Website, we may share the details of that enquiry with the relevant driving instructor or business so they can respond to you.
D. For Legal Reasons
We may disclose personal data if required to do so by law or if we reasonably believe disclosure is necessary to:
- comply with legal obligations
- respond to lawful requests by public authorities
- protect our rights, property, or safety
- investigate fraud, security incidents, or violations of our terms
E. Business Transfers
If Roadiyo is involved in a merger, acquisition, financing, sale of assets, or similar transaction, personal data may be transferred as part of that transaction.
6. International Data Transfers
Your personal data may be processed in countries outside your country of residence.
Where required by law, if we transfer personal data internationally, we will take appropriate safeguards to protect it, such as:
- adequacy regulations or adequacy decisions
- standard contractual clauses
- other lawful transfer mechanisms
7. Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:
- provide the Website and our services
- maintain business and legal records
- resolve disputes
- enforce agreements
- comply with legal obligations
Retention periods will vary depending on the type of information and the reason we collected it.
8. Your Rights
Depending on where you are located, you may have rights regarding your personal data, including the right to:
- access the personal data we hold about you
- request correction of inaccurate or incomplete data
- request deletion of your data
- object to certain processing
- request restriction of processing
- request transfer of your data to you or another provider
- withdraw consent where processing is based on consent
- complain to a data protection authority
To exercise your rights, contact us at support@roadiyo.com.
We may need to verify your identity before responding to your request.
If you are in the UK, you may have the right to complain to the Information Commissioner's Office (ICO).
If you are in the EU, you may contact your local data protection authority.
9. Cookies
We use cookies and similar technologies on the Website.
These may include:
- Strictly necessary cookies – required for the Website to function
- Performance/analytics cookies – help us understand how the Website is used
- Functionality cookies – remember settings and preferences
- Marketing cookies – may be used to deliver relevant advertising, if applicable
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can usually control cookies through your browser settings.
You may also be able to manage your preferences through our cookie banner or settings tool, if available.
10. Third-Party Services and Links
The Website may contain links to third-party websites, services, maps, booking platforms, or external profiles.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal data.
11. Reviews, Listings, and User Content
If you post reviews, listings, profile information, or other content on the Website:
- that content may be visible publicly
- search engines may index that content
- other users may access, copy, or share that content
Please do not submit sensitive personal data or any information you do not want made public.
We reserve the right to moderate, remove, or edit content in accordance with our terms and policies.
12. Children's Privacy
The Website is not intended for children under the age of 13 (or higher age where required by local law), and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
13. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will post the updated version on this page and update the Last updated date above.
Where required by law, we will provide additional notice of material changes.
15. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or our handling of personal data, please contact us:
Roadiyo
Email: support@roadiyo.com
Website: Roadiyo.com